Accessible care at every wellness center in Puerto Rico

Our commitment to ADA compliance and inclusive care across every LifeStrong PR recovery center in Puerto Rico.

LifeStrong PR Wellness Center is dedicated to providing an inclusive and accessible environment for everyone. We believe that healthcare should be reachable for all, regardless of ability.

We are committed to meeting the requirements of the Americans with Disabilities Act (ADA) and ensuring that our facilities, services, and digital presence are fully accessible to patients with physical, sensory, or cognitive disabilities.

Facilities

Physical accessibility at our wellness center in Puerto Rico

Nobody wants to think hard about getting through a front door. Every LifeStrong PR wellness center in Puerto Rico is built with that in mind from the start, not patched up afterward, so mobility, vision or hearing differences shouldn't get in the way of care.

Wheelchair Accessible Entrance

Sloped ramps and wide automatic doors at all clinic entry points.

Accessible Parking

Designated wide parking spots located closest to the clinic entrance.

Accessible Restrooms

Spacious restrooms equipped with grab bars and low-reach fixtures.

Treatment Rooms

Universal design exam rooms that accommodate wheelchairs and mobility aids.

Elevator Access

High-capacity elevators with braille signage and voice announcements.

Accessible Reception

Lowered counter sections for comfortable check-in and consultation.

Web & Tech

Digital accessibility for wellness services in Puerto Rico

  • WCAG 2.1 Level AA compliance across the site
  • Screen reader compatible page structure
  • Full keyboard navigation support
  • Descriptive alt text on every image
  • High contrast mode available
  • Captions on all video content
Patient Support

Communication support at our health and wellness center in Puerto Rico

  • Large print materials available on request
  • Sign language interpreter available with advance notice
  • Bilingual Spanish and English service at every location
  • TTY and TDD services available for hearing-impaired patients
Ongoing Efforts

We conduct regular accessibility audits of our physical locations and digital platforms to ensure we are continuously improving our standards of care and compliance.

Get In Touch

Report an accessibility issue at any Puerto Rico location

Run into trouble getting to one of our clinics, or getting around this website? Tell us. We'd genuinely rather hear about it and fix it than have you just give up and go somewhere else.

ADA Contact Information

Roberto Rivera (Accessibility Coordinator)
ada-compliance@lifestrongpr.com
(787) 555-1234 ext. 501

Accessibility Feedback Form

FAQ

Accessibility questions about our recovery center in Puerto Rico

A few things people usually want to know before booking, or before showing up for the first time.

View All FAQs
Accessibility questions about our recovery center in Puerto Rico

They are. Every clinic has a wheelchair accessible entrance, parking close to the door, and treatment rooms built wide enough for a wheelchair or walker to actually move around in.

You can, just give us a heads up when you book. We'd rather arrange it in advance than scramble for one the morning of your visit.

It should be. We build to WCAG 2.1 Level AA, the site works with a screen reader, you can get through it on a keyboard alone, and videos come with captions.

We try to stay flexible here. Need extra time, simpler paperwork, or a caregiver in the room during a personal wellness services consultation? Just say so ahead of time and we'll plan around it.

Our Accessibility Coordinator reads every single report personally, not a support queue, and usually follows up within a few business days with a fix or at least a clear next step.

Nope, same standard everywhere. Bayamón, San Juan, Ponce, Condado and Caguas all follow what's described on this page, not just the flagship clinic.